BlockFan Support

Official help for BlockFan on iPhone, iPad, and macOS. The game works offline and requires no account.

How to play

Drag one of the three candy pieces onto the board. Complete a row or column to clear it. The game begins gently and introduces more complex pieces as your score grows.

Common questions

• The game has no sound: check the sound control in BlockFan settings and your device volume.
• I want a fresh game: open settings and use the restart control.
• Progress is missing: progress is stored locally on the device and is not synchronized through an account.
• The layout looks wrong: install the latest BlockFan update and restart the app.

Contact support

Report a problem through the support form. Include your device model, operating-system version, and a short description of what happened. Do not include passwords or private information.